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QVC and Tristar Recall Electric Grills Due to Fire Hazard; Consumers to Receive New Instructions

U.S. CPSCFireMar 6, 2008
Recalled Electric Contact Grill
Recalled Electric Contact Grill

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Cooking oils or sprays applied to the grill's cooking plates before preheating can cause the oil to ignite and/or flare up. Cooking sprays can ignite and/or flare up if used on the grill at any time.

Remedy

Consumers should immediately stop using cooking oils on the grill prior to preheating. Cooking sprays should not be used on the grill at anytime. Consumers will receive a revised instruction manual with a cooking spray/oil use warning. QVC has sent warning notices to consumers to whom it sold the product directly. Tristar will do the same.

Incidents & injuries

QVC and Tristar have received five reports of the grill igniting or flaring up, including two reports of minor burns.

Product description

This recall involves a dual surface electric contact grill sold under the "Hulk Hogan's Ultimate Grill" brand. The grills are silver/gray in color, have removable cooking plates, a cassette to catch drippings, and fold for storage or transport. Model number PZ-3012 is printed on a silver label attached to the back of the grills.

Sold on

QVC through its television station, Web page, toll-free number, and its employee, retail and Studio stores; and through Tristar's Web site www.hulkhogangrill.com, and a direct response television commercial from May 2007 through August 2007 for about $100.

Contact the company

For additional information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET daily, or visit the company's Web site at www.qvc.com. Consumers who purchased the grill from Tristar can call (800)718-5135 between 9 a.m. and 7 p.m. ET Monday through Friday, 9 a.m. to 5 p.m. Saturday, or visit the company's Web site at www.tristarproductsinc.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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