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CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners

U.S. CPSCBurnsApr 4, 2000
Recalled Bissel PowerClean™ and PureAir™ vacuum cleaners
Recalled Bissel PowerClean™ and PureAir™ vacuum cleaners
Diagram of recalled Bissel vacuum cleaner
Diagram of recalled Bissel vacuum cleaner
Location of model number on recalled Bissel vacuum cleaner
Location of model number on recalled Bissel vacuum cleaner

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.

Remedy

Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers.

Incidents & injuries

BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.

Product description

The recall includes one model of the BISSELL PowerClean™ vacuum and three models of the BISSELL® PureAir™ vacuum cleaners. The PowerClean™ vacuum has model number 3540-1 and is black. The PureAir™ vacuum has model number 3540-2 and is blue. The PureAir™ Deluxe vacuum has model number 3541, and is purple. The PureAir™ Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle.

Sold on

Major discount, appliance and department stores sold these vacuum cleaners nationwide, from July 1998 through March 2000, for between $89 and $159.

Contact the company

For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their website at http://www.bissell.com/recall/recall_press_release.htm

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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