Skip to content

PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard

U.S. CPSCFireBurnsOct 30, 2008
Hewlett-Packard Laptop
Hewlett-Packard Laptop
Recalled Battery
Recalled Battery
Recalled Battery
Recalled Battery
Recalled Battery
Recalled Battery
Recalled Battery
Recalled Battery
Toshiba Laptop
Toshiba Laptop

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

Remedy

Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.

Incidents & injuries

There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.

Product description

The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label.

Sold on

Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.

Contact the company

For additional information, consumers should contact the manufacturer of their notebook computer: Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime. Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

Recent alerts in this category

See all →