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Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

U.S. CPSCElectric shockNov 19, 2010
Photo from the official notice: Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
Photo from the official notice: Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
Photo from the official notice: Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
Photo from the official notice: Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

Remedy

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

Replace

Incidents & injuries

None reported.

Product description

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Sold on

Awning dealers and retailers nationwide from December 2009 through September 2010.

Contact the company

For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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