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Women's Shoes Recalled by Charles David Due to Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack

U.S. CPSCFallsJul 7, 2009
Recalled Shoe
Recalled Shoe
Recalled Shoe
Recalled Shoe
Recalled Shoe
Recalled Shoe
Recalled Shoe
Recalled Shoe

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The heel of the recalled shoes can detach, posing a fall hazard to consumers.

Remedy

Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.

Incidents & injuries

The firm has received one report of a heel detaching, resulting in minor bruising.

Product description

The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.

Sold on

Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.

Contact the company

For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at [email protected], or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail [email protected]

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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