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Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions

U.S. CPSCStrangulationAug 26, 2009
Roller Shades
Roller Shades
Roller Shades Cord
Roller Shades Cord
Tag from roller shades
Tag from roller shades

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Strangulations can occur if the shade's looped bead chain is not attached to the wall or the floor and a child's neck becomes entangled on the free-standing loop.

Remedy

Consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.

Incidents & injuries

None reported.

Product description

This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.

Sold on

Specialty dealers and Expo Design Centers nationwide from January 2000 through April 2009 for between $200 and $2000 per shade.

Contact the company

For additional information, contact Lutron at (866) 793-4270 anytime, or visit the firm's Web site at www.lutron.com/cordedshades.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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