CPSC, Rival Announce Electric Crock Grill Replacement Program
Product description
January 30, 1995 Release # 95-070 WASHINGTON, D.C. - CPSC, Rival of Kansas City, Mo., announced today a program to replace heating elements on about 1.1 million Rival electric crock grills. The heating elements on model 5740 and 5750 indoor electric grills, which were not sealed during production, can expose consumers to electric shock. To date, Rival has received 13 consumer complaints of electric shock and three retailer-returned grills that leaked electrical current.The Rival electric grills sold from January 1990 to December 1993 for about $20 each in retail stores nationwide. Both models contain a chrome-plated 11 inch steel grill, a heating element and a support bar, however, the model 5740 has a steel base, while the model 5750 has a stoneware base. Heating elements stamped with an "E" before the part number (see diagram) are not included in this replacement program.Owners of model 5740 and 5750 grills should stop using them immediately and contact Rival at (800) 557-4825 for assistance in identfying the element and replacing it, if necessary. Rival will instruct owners on how to remove one of the two end pins of the recalled element. Upon receiving the returned end pin, Rival will provide consumers a free replacement heating element
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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