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Hewlett-Packard And CPSC Announce Recall Of 10,000 Officejet Printer-Fax-Copiers

U.S. CPSCElectric shockFeb 2, 1995

Hazard

Electrocution/Electric Shock

Product description

February 2, 1995 Release # 95-074 WASHINGTON, D.C. - Hewlett-Packard Company of Palo Alto, CA in cooperation with the U.S. Consumer Product Safety Commission (CPSC) is voluntarily recalling 10,000 HP Officejet combination printer/fax/copiers. The power supplies for these products may have a manufacturing defect that could pose an electrical shock hazard.The recalled Officejet model C2890A was sold in the U.S. and Canada. Only Officejet fax/printers having 10-digit serial numbers (located on the rear label above the power cord) beginning with the following digits will be recalled:US4B1 through US4B9US4C1 through US4C9US4BA through US4BUUS4CA through US4CKCustomers using one of these units may obtain a replacement by contacting a special HP Officejet helpline at (800) 756-0608, and at the first prompt enter 7, between 8 A.M. and 4 P.M. PST Monday through Friday. HP discovered this problem during routine internal quality testing. HP has received no reports of problems, complaints, or incidents. HP is implementing this program as part of its commitment to customer safety and product quality

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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