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CPSC, Matsushita Electric Corporation Of America Announce Panasonic Computer Printer Recall

U.S. CPSCElectric shockOct 27, 1995

Hazard

Electrocution/Electric Shock

Product description

October 27, 1995 Release # 96-010 Clarification: Please note revised model number "KX-P6500" WASHINGTON, D.C. In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Matsushita Electric Corporation of America of Secaucus, N.J., is announcing a voluntary program to inspect approximately 3,000 Panasonic brand laser printers that may have been incorrectly assembled and, if not properly grounded, may pose an electrical shock hazard. Model KX-P6100 and KX-P6500 laser printers were sold nationwide from April through October 1995 for between $400 and $500. Model numbers appear on the front of the printer to the left of the on/off indicator lights. Owners of Panasonic KX-P6100 or KX-P6500 model printers should call (800) 328-6394 to schedule a free inspection by trained service personnel. If the printer is defective, Panasonic will arrange to have the printer replaced, at no charge to the consumer, with a printer that has been fully examined to meet specifications. Panasonic will also give consumers who have their printers inspected a free toner cartridge.Printers that have passed inspection and do not have this defect have a colored dot on the underside of the printer and on the box in which they are packed. Panasonic, which reported this matter to the CPSC, has not received any reports of complaints or incidents related to this potential defect in the printer. No other Panasonic printer models or other products are involved in this recall. The company has implemented this program as part of its commitment to customer safety and product quality.Media inquiries of Panasonic can be directed to Justin Camerlengo at (201) 392-4437

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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