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CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems

U.S. CPSCFireSold on WalmartSold on Lowe'sSold on Best BuyOct 1, 1998
Philips Magnavox Home Audio Theatre System
Philips Magnavox Home Audio Theatre System

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The system's speaker voice coil can overheat and lead to a speaker fire, presenting a fire hazard to consumers.

Remedy

Consumers should stop using the systems immediately and call Philips for instructions on receiving the free repair.

Incidents & injuries

Philips has received four reports of speaker fires, with one resulting in scorched carpeting. No injuries have been reported.

Product description

Only Model MX920 Philips Magnavox home audio theatre systems are being recalled. The model number is prominently displayed on both the front of the receiver cabinet and on a rear label in the upper left corner when looking at the back of the receiver. The MX920 system includes a surround sound stereo receiver, a subwoofer, a center channel speaker, two surround-sound speakers and two front (left/right) loudspeakers.

Sold on

Major national superstores and department stores, such as Best Buy, Kmart, Lowe's, Montgomery Ward, Service Merchandise and Walmart, sold the Model MX920 systems nationwide, from June of 1997 through August 1998, for about $350.

Contact the company

Consumers may call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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