Blinds To Go Recalls Window Shades Due to Strangulation Hazard

Hazard

The shade's chain or cord loop can slip out of the hold-down device, posing a strangulation hazard for small children.

Remedy

Consumers can contact the company to order a free retrofit kit that includes a new hold down device and instructions on how to replace the recalled part. Customers also can bring the window shades to a local showroom to have the new device fitted on the shades.

Replace

Incidents & injuries

None.

Product description

The recalled custom-made shades have a hold-down device for the cord that is a clear, P-shaped plastic hook. The cord or chain loop of the window shades clips into the device. The hook is screwed to the side of the wall or window during installation. It was shipped with the Blinds To Go custom-made roller shades with Sidewinders; Smartlift pleated and cellular shades; Panel Tracks shades and Serenity shades.

Sold on

Blinds To Go showrooms and online at www.blindstogo.com from January 2009 to November 2014 for between $60 and $770.

Contact the company

Call Blinds To Go customer service at (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday, or visit www.blindstogo.com and click on "Child Safety Update" under Customer Service at the bottom of the page for more information.