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Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard

U.S. CPSCFireJul 30, 2015
Smart Care mattress
Smart Care mattress
Smart Care split mattress
Smart Care split mattress
Smart Flex mattress
Smart Flex mattress
Smart Flex split mattress
Smart Flex split mattress

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.

Remedy

Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.

Repair

Incidents & injuries

None reported

Product description

This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses. The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. "Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.

Sold on

Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.

Contact the company

Nipponflex toll free at (844) 226-0366 any time, by email at [email protected] or online at www.nipponflexusa.com and click on "Recall Information" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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