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NVIDIA Recalls Tablet Computers Due to Fire Hazard

U.S. CPSCFireSold on AmazonSold on Best BuyJul 31, 2015
Recalled NVIDIA SHIELD tablet
Recalled NVIDIA SHIELD tablet
Recalled NVIDIA SHIELD tablet
Recalled NVIDIA SHIELD tablet
Location of model and serial number on tablet
Location of model and serial number on tablet

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The lithium-ion battery in the tablets can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

Replace

Incidents & injuries

NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

Product description

This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.

Sold on

GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.

Contact the company

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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