Tvilum Recalls Chairs Sold Exclusively at Copenhagen Imports Due to Fall Hazard (Recall Alert)


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The chair legs can break, posing a fall hazard for anyone sitting in the chair at the time.
Remedy
Consumers should immediately stop using the recalled chairs and return them to the retailer for a full refund, including delivery charges where applicable. Tvilum is contacting purchasers directly.
Refund
Incidents & injuries
Tvilum has received two reports of chair legs breaking and one reported injury.
Product description
The chair seat and back is either black or white molded plastic with a cushion seat. The seat cushion is the same color as the plastic chair. The four chair legs are wood and set in a pyramid style.
Sold on
Copenhagen Imports stores in Arizona and Texas from May 2013 to June 2015 for about $160.
Contact the company
Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday 7 a.m. to 4 p.m. CT, [email protected], Copenhagen Imports at (602) 266-8060 Monday through Saturday 9 a.m. to 6 p.m. PT or online at www.copenhagenliving.com/ and click on "Contact Us" for more information or to find a Copenhagen store near you.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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