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United States Stove Company Recalls Pellet Stoves Due to Fire Hazard

U.S. CPSCFireSold on The Home DepotSold on Lowe'sOct 22, 2015
HomComfort 2400 24K BTU Pellet Heater/Stove
HomComfort 2400 24K BTU Pellet Heater/Stove
Label on HomComfort 2400 24K BTU Pellet Heater/Stove
Label on HomComfort 2400 24K BTU Pellet Heater/Stove

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The internal fire box baffle can degrade, overheat and pose a fire hazard.

Remedy

Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product.

Refund

Incidents & injuries

The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported.

Product description

The recall includes United States Stove Company's HomComfort 2400 24K BTU Pellet Heater/Stoves. These steel and polycarbonate products are gray and are used as a window mounted heating appliance. The heaters measure about 21.5 inches high by 24.5 inches deep by 23 inches wide. Serial numbers included in the recall are 0451 through 4420, 5681 through 5890 and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.

Sold on

Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.

Contact the company

United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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