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PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

U.S. CPSCFireBurnsSold on AmazonSold on Best BuyNov 12, 2015
T10400 Black
T10400 Black
T10400 Gray
T10400 Gray
Side view of T10400
Side view of T10400
View of model number
View of model number

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Batteries can overheat and vent flames, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.

Replace

Incidents & injuries

PNY has received one report of venting with flames. No injuries have been reported.

Product description

This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.

Sold on

Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.

Contact the company

PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email [email protected] for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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