Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Remedy
Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
Replace
Incidents & injuries
There have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.
Product description
This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.
Sold on
Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
Contact the company
Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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