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Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

U.S. CPSCBurnsJul 27, 2016
UComfy Neck and Shoulder Heat Wrap
UComfy Neck and Shoulder Heat Wrap
UComfy label on heat wrap
UComfy label on heat wrap
UComfy heat wrap plug
UComfy heat wrap plug

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The heat wrap can overheat, posing a burn hazard.

Remedy

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.

Replace

Incidents & injuries

Emson has received 16 reports of the heat wraps overheating, including three reports of burns.

Product description

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

Sold on

HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.

Contact the company

Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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