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CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries

U.S. CPSCFireMay 3, 2001
Recalled Dell Inspiron 5000 Battery Module
Recalled Dell Inspiron 5000 Battery Module
Recalled Dell Inspiron 5000 Battery Module with identification number
Recalled Dell Inspiron 5000 Battery Module with identification number

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.

Remedy

Consumers should stop using these batteries immediately and contact Dell to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer.

Incidents & injuries

Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.

Product description

The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.

Sold on

Dell sold these batteries nationwide through catalogs and over the Internet, from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.

Contact the company

Consumers may email Dell at [email protected] or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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