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Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

U.S. CPSCElectric shockApr 12, 2017
Recalled Customatic bed bases
Recalled Customatic bed bases
Recalled Customatic bed bases
Recalled Customatic bed bases
Recalled Customatic bed bases
Recalled Customatic bed bases

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.

Remedy

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Repair

Incidents & injuries

None reported

Product description

This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004

Sold on

Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.

Contact the company

Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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