HealthPostures Recalls IntimateRider Chair and RiderMate Bench Due to Fall Hazard (Recall Alert)

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The stitching on the cloth cover can loosen, posing fall and injury hazards.
Remedy
Consumers should immediately stop using the recalled chair and bench and contact HealthPostures for a free replacement cover and instructions on installing the replacement cover. Health Postures is contacting consumers directly.
Replace
Incidents & injuries
The firm has received one report of failed stitching causing a person to fall, resulting in an ankle injury.
Product description
This recall involves the IntimateRider chair and the RiderMate bench which are designed for the specialty mobility market, including persons with disabilities. The chair and bench have a steel frame and come with a black cloth covering that fits over them. They fold for storage. The chair part number is (P/N7100), and the bench part number is (P/N 7150). The numbers can be found on the white label located on the frame.
Sold on
The Veterans Administration in Richmond, Virginia, Milwaukee, Wisconsin and St. Louis, Missouri and online at Indemedical.com, Vidacura.com, Access to Recreation.com, Sportaid.com, The Access Store.com, Austin Wheelchair Co.com and intimaterider.com from September 2017 through November 2017 for about $365 for the chair and $159 for the bench.
Contact the company
HealthPostures at 800-277-1841 from 9 a.m. to 4:30 p.m. CT Monday through Friday, online at www.intimaterider.com and click on Recalls for more information, or email [email protected].
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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