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John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)

U.S. CPSCCutsSold on The Home DepotFeb 1, 2018
John Deere Residential ZTrak™ Mower
John Deere Residential ZTrak™ Mower

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander.

Remedy

Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly.

Repair

Incidents & injuries

None reported

Product description

This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range: Serial Number Ranges 1GX335MB+++080001 - 080545 1GX335MC+++080001 - 080020 1GXZ345B+++064067 - 064200 1GX345MB+++080001 - 081117 1GX345MC+++080001 - 080095 1GX345MD+++080001 - 080010 1GX345ME+++080002 - 080112 1GXZ345R+++064384 - 064764 1GX345RB+++080001 - 080491 1GX345RC+++080001 - 080020 1GX345RE+++080001 - 080064 1GXZ355R+++064088 - 064253 1GX355RB+++080001 - 080206 1GX355RC+++080001 - 080010 1GX375RF+++080001 - 080327 1GX375RG+++080001 - 080025 Note: The characters marked by '+' will vary.

Sold on

John Deere dealers and on HomeDepot.com from August 2017 through December 2017 for between $2,600 and $3,500.

Contact the company

Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on Product Recall Information on the drop-menu under Services & Support for more information. ?

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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