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Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

U.S. CPSCFireFeb 8, 2011
Photo from the official notice: Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.

Remedy

Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.

New Instructions

Incidents & injuries

The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.

Product description

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

Sold on

Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.

Contact the company

For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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