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GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores

U.S. CPSCElectric shockSold on Lowe'sJun 6, 2018
Photo from the official notice: GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
Photo from the official notice: GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
Photo from the official notice: GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
Photo from the official notice: GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores
Photo from the official notice: GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

Remedy

Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.

Refund

Incidents & injuries

None reported

Product description

This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL

Sold on

Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.

Contact the company

GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at [email protected] or online at www.gelighting.com and click on “Product Safety Information” for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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