Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Hazard

The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

Remedy

Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.

Repair

Incidents & injuries

The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.

Product description

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

Sold on

Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000

Contact the company

Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.