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Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)

U.S. CPSCFireMay 30, 2019
Recalled Hustler FasTrak series zero-turn mower
Recalled Hustler FasTrak series zero-turn mower
Recalled Hustler FasTrak SDX series zero-turn mower
Recalled Hustler FasTrak SDX series zero-turn mower
Recalled BigDog Stout MP series zero-turn mower
Recalled BigDog Stout MP series zero-turn mower
Recalled BigDog Stout series zero-turn mower
Recalled BigDog Stout series zero-turn mower

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

A wire tie underneath the seat could damage the fuel line, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.

Repair

Incidents & injuries

None reported

Product description

This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE

Sold on

Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.

Contact the company

Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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