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Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard

U.S. CPSCFallsJul 2, 2019
Photo from the official notice: Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard
Porteur
Porteur
Porteur S
Porteur S
Cortland
Cortland
Cortland S
Cortland S

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The seat post on the bicycles can break, posing a fall hazard to the rider.

Remedy

Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.

Replace, Repair

Incidents & injuries

Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.

Product description

This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.

Sold on

Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500.

Contact the company

Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at [email protected] or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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