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Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)

U.S. CPSCStrangulationJul 11, 2019
Representative photo of the Levolor cellular shade
Representative photo of the Levolor cellular shade
Recalled Levolor cellular shade permanent cord connector
Recalled Levolor cellular shade permanent cord connector

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children.

Remedy

Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.

Repair

Incidents & injuries

None reported.

Product description

This recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles: Bottom up single cell products (60 inches or less in width) Bottom up double cell products (44 inches or less in width) Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width) Various custom cellular configurations of specialty shapes The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall.

Sold on

Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125.

Contact the company

Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at [email protected] or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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