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VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards

U.S. CPSCFallsSold on AmazonSold on eBaySold on WalmartJul 16, 2019
Recalled white and black Vivo MOUNT-PLAY5 wall mounts
Recalled white and black Vivo MOUNT-PLAY5 wall mounts

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders

Remedy

Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.

Refund, Replace, Repair

Incidents & injuries

VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.

Product description

This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.

Sold on

Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.

Contact the company

VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at [email protected] or online at www.vivo-us.com and click on Contact Us for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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