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VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

U.S. CPSCElectric shockOct 3, 2019
Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom
Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Remedy

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Repair

Incidents & injuries

None reported

Product description

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

Sold on

VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.

Contact the company

VIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at [email protected] or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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