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Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)

U.S. CPSCFallsOct 18, 2019
Recalled Spider Climb vertical playground climber with multi-level platforms
Recalled Spider Climb vertical playground climber with multi-level platforms

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Remedy

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

Repair

Incidents & injuries

There have been 37 incidents resulting in 34 reports of injuries.

Product description

This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.

Sold on

Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.

Contact the company

Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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