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Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

U.S. CPSCFallsMar 19, 2020
Recalled woom 4 model
Recalled woom 4 model
Recalled woom 5 model
Recalled woom 5 model
Recalled woom 6 model
Recalled woom 6 model

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

Remedy

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Repair

Incidents & injuries

The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.

Product description

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.

Sold on

Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).

Contact the company

Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at [email protected] or online at us.woombikes.com and click on Service for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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