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Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards

U.S. CPSCFireBurnsSold on WalmartSold on Best BuyMay 1, 2020
The recalled adapter bears the internal part code "EADP-16CB B"
The recalled adapter bears the internal part code "EADP-16CB B"
The recalled adapter bears the internal part code "EADP-16CB B"
The recalled adapter bears the internal part code "EADP-16CB B"

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The power adapters can overheat, melt and catch fire, posing burn and fire hazards.

Remedy

Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.

Replace

Incidents & injuries

Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.

Product description

This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.

Sold on

Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.

Contact the company

Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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