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HON Recalls Office Chairs Due to Fall Hazard

U.S. CPSCFallsJun 17, 2020
Recalled HON office chair
Recalled HON office chair

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The chair's back can break, posing fall and injury hazards to the user.

Remedy

Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.

Repair

Incidents & injuries

HON has received reports of 11 chair backs breaking including two reports of minor injuries.

Product description

This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.

Sold on

HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.

Contact the company

The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected] or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected], or online at www.maxonfurniture.com and click on recall notice for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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