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Ballard Designs Recalls Step Stools Due to Fall Hazard

U.S. CPSCFallsOct 4, 2011
Photo from the official notice: Ballard Designs Recalls Step Stools Due to Fall Hazard
Photo from the official notice: Ballard Designs Recalls Step Stools Due to Fall Hazard
Tab on bottom of step stool
Tab on bottom of step stool

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.

Remedy

Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.

New Instructions

Incidents & injuries

Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.

Product description

This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.

Sold on

Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.

Contact the company

For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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