Gramr Recalls Brushed Gold Tea Kettles Due to Burn Hazard (Recall Alert)


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The kettles can expel hot water and/or excessive steam during use, posing a burn hazard.
Remedy
Consumers should immediately stop using the kettles and contact Gramr for a credit towards the purchase of another product or a refund. Gramr is contacting all known purchasers directly.
Refund
Incidents & injuries
Gramr has received 122 reports of the kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.
Product description
This recall involves the stainless-steel tea kettle with a brushed gold finish that was included in the winter CAUSEBOX subscription box along with five other items. The kettle measures about 5.5 inches in diameter, and 8 inches from the bottom of the kettle to the top of the handle. "Rose & Fitzgerald" is stamped on the bottom of the kettle.
Sold on
Online at www.causebox.com in 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55 (exclusive of promotional discounts). The kettle was also sold separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100.
Contact the company
Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.causebox.com and click on "Safety Notices" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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