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Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

U.S. CPSCBurnsSold on AmazonNov 30, 2011
Photo from the official notice: Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard
Photo from the official notice: Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

New Instructions, Replace

Incidents & injuries

Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.

Product description

The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

Sold on

B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.

Contact the company

For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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