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SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)

U.S. CPSCFireSold on AmazonMar 31, 2022
Recalled SOUNDBOKS (Gen. 3) speaker
Recalled SOUNDBOKS (Gen. 3) speaker
Side view of the recalled SOUNDBOKS (Gen. 3) speaker
Side view of the recalled SOUNDBOKS (Gen. 3) speaker
BATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker
BATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker
Serial number location printed on the slot-in compartment on the side of the speaker
Serial number location printed on the slot-in compartment on the side of the speaker
Close-up of serial number location printed on the slot-in compartment on the side of the speaker
Close-up of serial number location printed on the slot-in compartment on the side of the speaker

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The lithium-ion battery can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.

Repair

Incidents & injuries

None reported

Product description

This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.

Sold on

Online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.

Contact the company

SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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