Nautilus Recalls Treadmills Due to Fall Hazard


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The treadmills can start on their own, posing a fall hazard to a user.
Remedy
Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade.
Repair
Incidents & injuries
Nautilus has received 21 reports of the treadmills self-starting. No injuries have been reported.
Product description
This recall involves Nautilus treadmills with model number T616 and serial numbers 100672PRO21140001 through 100672PRO21171980 and with model number T618 and serial numbers 100647PRO21130111 through 100647PRO21183960. Nautilus and the model number are printed on the plastic shroud at the front of the treadmill's walking belt. The serial number is on the base-frame of the treadmill beneath the belt.
Sold on
Best Buy, Walmart and other stores nationwide and online at www.Nautilus.com and www.Amazon.com from April 2021 through November 2021 for about $1,150 for Model T616 and about $1,500 for Model T618.
Contact the company
Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at https://download.nautilus.com/pdf/NLS.T616-T618.cpsc.safety.notice.EN.pdf or www.Nautilus.com and click on "Recall Notices" at the bottom of the page for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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