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Sienhua Group Recalls WarmWave and Hunter Ceramic Tower Heaters Due to Fire and Burn Hazards

U.S. CPSCFireBurnsSold on AmazonSold on eBaySold on The Home DepotJun 16, 2022
Recalled WarmWave 18.58 in. 1500-Watt Oscillating Ceramic Tower Heater
Recalled WarmWave 18.58 in. 1500-Watt Oscillating Ceramic Tower Heater
Recalled Hunter 18.58 in. 1,500-Watt Oscillating Ceramic Tower Heater
Recalled Hunter 18.58 in. 1,500-Watt Oscillating Ceramic Tower Heater
Model number location
Model number location

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The ceramic tower heater's cord and plug can overheat when in use, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to properly sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.

Refund

Incidents & injuries

The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.

Product description

This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America). The heaters are black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater. The heaters are 18 inches tall.

Sold on

Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013 through February 2022 for about $30 to $40 depending on when purchased.

Contact the company

Sienhua Group at 800-267-7857 Monday through Friday from 9 a.m. ET to 5 p.m. ET; via email at [email protected]; or online at www.homeproductservice.com/recall for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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