E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
Remedy
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Repair
Incidents & injuries
Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
Product description
This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.
Sold on
Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
Contact the company
Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at [email protected], or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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