Skip to content

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

U.S. CPSCFireBurnsSold on AmazonSold on WalmartDec 15, 2022
Recalled Gyroor C3 e-bike
Recalled Gyroor C3 e-bike

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The e-bike's battery pack can ignite, posing fire and burn hazards.

Remedy

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Repair

Incidents & injuries

Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.

Product description

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Sold on

Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.

Contact the company

Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email [email protected], or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

Recent alerts in this category

See all →