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DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)

U.S. CPSCCutsMar 2, 2023
Recalled DR Power Chipper Shredder
Recalled DR Power Chipper Shredder

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.

Remedy

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.

Repair

Incidents & injuries

The firm has received six reports of the chipper shredders ejecting pieces of metal. No injuries have been reported.

Product description

This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.

Sold on

Authorized DR Power equipment dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800.

Contact the company

DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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