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Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards (Recall Alert)

U.S. CPSCFireBurnsAug 3, 2023
Recalled Amana PTAC unit
Recalled Amana PTAC unit
Recalled units have a model number that begins with PMH or PMC
Recalled units have a model number that begins with PMH or PMC
Label location
Label location

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The DigiAir module compressor can overheat, posing burn and fire hazards.

Remedy

Consumers should contact Daikin Comfort Technologies Manufacturing, L.P. (DCT) for instructions on disabling the DigiAir compressor in the recalled PTACs and to arrange for the free repair of the unit by a qualified technician. DCT is contacting all known purchasers directly.

Repair

Incidents & injuries

DCT has received 52 reports of incidents with the "DigiAir" compressor, including 10 that resulted in fires. No injuries have been reported.

Product description

This recall involves Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs) assembled with "DigiAir" modules. DigiAir modules are factory-installed make-up air systems with configurable dehumidification. The recalled units are beige and have a model number that begins with PMH or PMC. Amana is printed on the unit's control cover and the model number is on the label located below the control board.

Sold on

Through direct sales and heating and cooling dealers nationwide from May 2015 through January 2023 for between $1,200 and $1,400.

Contact the company

DCT toll-free at 844-309-1141 from 8 a.m. to 4:30 p.m. CT Monday through Friday or online at www.amana-ptac.com/digi-air-recall or https://www.amana-ptac.com and click on "RECALL" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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