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Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)

U.S. CPSCInjuriesNov 30, 2023
Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS
Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS
Recalled Polaris Model Year 2023 Patriot 9R MATRYX PRO RMK
Recalled Polaris Model Year 2023 Patriot 9R MATRYX PRO RMK
Recalled Polaris Snowmobile VIN/Model Number Location
Recalled Polaris Snowmobile VIN/Model Number Location

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.

Remedy

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.

Repair

Incidents & injuries

The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.

Product description

This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.

Sold on

Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.

Contact the company

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris' owner connections team at [email protected] or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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