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Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards

U.S. CPSCInjuriesSold on Best BuyJan 4, 2024
Recalled Class 2 Sinch.2 e-bike (Quicksilver)
Recalled Class 2 Sinch.2 e-bike (Quicksilver)
Recalled Class 2 Sinch.2 e-bike (Sapphire)
Recalled Class 2 Sinch.2 e-bike (Sapphire)
Recalled Class 2 Sinch.2 e-bike (Sapphire) with handlebars folded
Recalled Class 2 Sinch.2 e-bike (Sapphire) with handlebars folded
Recalled Class 2 Sinch.2 e-bike - portable
Recalled Class 2 Sinch.2 e-bike - portable

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The recalled e-bikes can accelerate unexpectedly, resulting in loss of control, posing crash and injury hazards.

Remedy

Consumers should immediately stop using the recalled e-bikes and contact a Ride Aventon authorized dealer to schedule a free repair, including a software update to the controller.

Repair

Incidents & injuries

The firm has received six reports of the recalled e-bikes accelerating unexpectedly. No injuries have been reported.

Product description

This recall involves Class 2 Sinch.2 electric bicycles. The folding, 500w e-bikes were sold in silver (quicksilver) and blue (sapphire.) The e-bike has front and rear tires and foldable handlebars. The name "Aventon" is printed on the side of the downtube of the e-bike frame and "Sinch.2" is printed on the chain stay that runs to the rear of the bicycle connecting the rear wheel to the frame.

Sold on

Bicycle stores nationwide and online at BestBuy.com and Eriksbikeshop.com from April 2023 through August 2023 for about $1,800.

Contact the company

Ride Aventon toll-free at 866-300-3311 from 9 a.m. to 4 p.m. PT Monday through Friday; or by email at [email protected] or online at https://www.aventon.com/pages/recalls or www.Aventon.com and click on "Recalls" at the bottom of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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