Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
Refund
Incidents & injuries
The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
Product description
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
Sold on
Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
Contact the company
Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at [email protected], or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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