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Velux roof window — electric shock risk

EU Safety GateOther risk levelsElectric shockJun 2, 2023
Photo from the official notice: Velux roof window — electric shock risk
Photo from the official notice: Velux roof window — electric shock risk
Photo from the official notice: Velux roof window — electric shock risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

A build-up of condensation in the actuator compartment can result in metallic parts of the flat roof window construction being conductive. Live parts may become accessible, the user may receive an electric shock. The product does not comply with the Construction Products Regulation.

Measures taken

  • Recall of the product from end users — Manufacturer
  • Temporary ban on the supply, offer to supply and display of the product — Manufacturer
  • Warning consumers of the risks — Manufacturer

Product description

Mains powered, remote-controlled flat roof window. To be installed in ceilings at a minimum height of 2.5 meters from the floor. Sold between July 2021 and April 2023. The affected products are marked with the combination of the product name CVU and the 7th and 8th digits of the product code.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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