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Ridstar Q20-Plus, Q20-Mini, E26 Pro electric bicycle — electric shock & fire risk

EU Safety GateSerious riskElectric shockFireAug 8, 2025
Photo from the official notice: Ridstar Q20-Plus, Q20-Mini, E26 Pro electric bicycle — electric shock & fire risk

Photos from the official notice: EU Safety Gate (European Commission) · image rights

Hazard

The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board.Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient.Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock.Furthermore, the charger and plug can overheat and cause a fire if left unattended. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.

Measures taken

  • Import rejected at border — Importer (06/05/2025)

Product description

Lithium-ion battery-powered bicycle with wall plug charger.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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