Other - — injuries risk (0611/06)

Hazard

Under certain circumstances, due to a software issue, the product can unexpectedly apply reverse torque to the wheels, which can result in a rider falling and potentially suffering injuries. That this can occur in two situations: during a safety shutdown of the product, or when the rider exceeds the programmed speed limit. Both situations involve specific sequences of events under narrow timeframes, and require that the handlebar be tilted back by the speed limiter and the rider come off and then back onto the rider detect switches on the riding platform within a short period of time combined with a traction control event.At least 6 incidents have been reported resulting in injuries to the head and wrist of users.

Measures taken

• Voluntary corrective action taken by the producer — Other

Product description

Personal transportation product “SEGWAY” Affected products sold from March 2002 through mid-September 2006.